Privacy policy

Website privacy policy

Aurora Health Care Foundation, Inc. and Advocate Charitable Foundation doing business collectively as Advocate Aurora Health Foundations (collectively referred herein as “AAHF”) is committed to protecting the privacy of visitors to our website (aah.org/foundations). Information gathered on our website is used to monitor our effectiveness in providing relevant and credible health information, in answering questions, and in improving our website. As a not-for-profit health care delivery system, AAHF is committed to making certain that our website is used as a resource to fulfill our mission of serving the health care needs of individuals, families and the communities in which they live.

Our website, aah.org/foundations, is developed by Advocate Aurora Health, Inc. Our postal address is: Advocate Aurora Health Foundations, 3075 Highland Parkway, Suite 600, Downers Grove, IL, 60515. Our website manager can be contacted at giving@aah.org.

What information do we collect?

This site recognizes and collects, when possible, the domain name of a visitor’s server (for example, advocatehealth.com or aol.com). We do not automatically collect the full email address of visitors to our website. The only way we obtain your name or email address is when you choose to provide that information to us. Examples of how you might provide us with such personal information include:

  • Completing a survey or feedback form;
  • Emailing us with a comment or question;
  • Subscribing to an offered email notification service;
  • Making a donation or purchasing a ticket.

We use Google Universal Analytics to collect website data that allows us to get a better understanding of how our site visitors interact with our online content. If you do nothing during your visit but browse through the website or download information, Google Universal Analytics will automatically gather and store certain information about your visit. This information does not identify you personally and is used in a general way to help us improve our website and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

  • Aggregate information on what pages are accessed
  • Address of the website that linked to us (referral URL)
  • Date and time you access our site
  • Name and release number of web browser software used
  • Operating system used
  • Visitor’s domain name, but not the email address
  • Visitor’s IP address
  • Age, gender and interests

How do we use the information we collect?

  • AAHF does not sell, trade or rent personal information about its website visitors.
  • The information we collect about the domain name of the server from which you are visiting is aggregated and used solely to determine the number of visitors to our site each day, and sources of traffic.
  • Email addresses provided by visitors are used to respond to comments submitted through our feedback and surveys forms, when indicated. Email addresses provided when subscribing to email bulletins are used to distribute the bulletins via email to subscribers.
  • If a website visitor asks us to send material that cannot be transmitted electronically, we will need to know the visitor’s name, email address and mailing address. We will use that information only to fulfill the visitor’s request.
  • Website visitors who complete a website survey and indicate a willingness to participate in future surveys are asked to provide their name, email address and mailing address. That information is shared with carefully screened market research firms with which AAHF or its affiliates have business relationships.

How can I get my name removed from your files?

If you do not want to receive email from AAHF, please let us know by sending an email notification to: foundationopt-out@aah.org or complete the online form at: http://adhlth.convio.net/optout. When you write, it is imperative that you provide the following information so that we can be sure to honor your request:

  • Your full name
  • Your active email address (If you use more than one email address, send a message to us from each of your email accounts.)
  • A sentence asking that your email address be removed from our files.
  • The specific name of the AAHF email bulletin(s) that you no longer wish to receive.

We will process your request as quickly as possible.

Data collection

You may browse many areas of our website, including our home page, without disclosing any personal information about yourself. Within these areas we only collect and store the information that is automatically recognized by the web server, such as your IP address and files you request from the server.

We collect the personal data that you volunteer on registration, survey, or other forms, or by email. Additionally, some areas of our website might be available only to certain persons and will require a login and password to access these areas.

We do not knowingly collect personal information from children. In specific forms where we may ask for information about children we take steps to protect the privacy of those children by making reasonable efforts to ensure that a parent has entered or authorized the collection of the child’s personal information.

Data analysis

As described above, we sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we measure visitor activity on our Web site, but we do so in ways that keep the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our site and to help us make our site more useful to visitors. This includes analyzing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interests. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.

Cookies and other technologies

We collect the anonymous information we mentioned above through the use of various technologies, one of which is called “cookies”. A cookie is an element of data that the Web site can send to your browser, which may then be stored on your hard drive. Cookies may last for only a single session or may span multiple sessions. We use cookies to track user activity by our registered users. Finally, cookies are employed in other applications that require the storage of user data from one screen to the next.

Your consent

By using our website, you consent to the collection and use of the information discussed above by AAHF and its affiliates. Changes in this policy will be posted on this page so that you may always be aware of what information is being collected, how it is being used, and under what circumstances it is being disclosed.

Our commitment

AAHF is committed to its mission of serving the health care needs of individuals, families and communities. We will live up to the privacy standards outlined in this policy because we are obligated to act in good faith, to fulfill the organization’s mission of service and to act in accordance with AAHF’s core values of compassion, equality, excellence, partnership and stewardship. Meeting these obligations compels us to be honest, to act in the public’s best interests and to protect the privacy and confidentiality of all information provided to us, as outlined in this policy.

Tell us what you think

AAHF welcomes your questions and comments about privacy. Please send your comments via email to giving@aah.org.